Community Services

Community Services Collage

The Community Services Unit strives to promote individual responsibility and community commitment, while working together in a spirit that resolves problems, reduces crime and the fear of crime, and provides a safe environment for everyone. Our objective is to maintain and facilitate a positive relationship between the police department and the citizens we serve. Additionally, the division strengthens public trust through education and partnerships.

In order to achieve its goals, Community Services Unit officers and civilian staff partner with citizens and businesses, government and civic organizations, as well as schools and education-based programs. The partnerships created by the division are an invaluable asset to the police department, as it builds relationships with the community that would not otherwise exist and flourish.

Services & Programs

The Community Services Unit offers numerous community services and programs, including: 

Area Assignments

Each officer in Community Services is assigned a specific geographic area of the city in order to provide a single police point of contact for residents in that area.  Additionally, these officers work with multi-housing management, HOAs, and other community organizations in their assigned area to address significant issues, disseminate important information, and support crime prevention efforts.

Click here for an interactive map that shows each officer's assigned area.

  1. Lt. Eliu Andrade

    Eliu Andrade

    Lieutenant

30s Byrom

Stephen Byrom

Sergeant

Email Sgt. Byrom

Sergeant Byrom is assigned to the 30s, which covers the growing northwest quadrant of the city. In addition to his duties in Community Services, he is also responsible for:

  • Overseeing the municipal court bailiffs
  • Media Relations/PIO
  • Extra-duty scheduling and invoicing
  • Day-to-day operation of the unit
  • Special Event planning

40s Willis

Gene Willis

Officer

Email Ofc. Willis

Officer Willis is assigned to the 40s, which includes Stonebriar Mall and the business corridor along Preston Road. In addition to his duties in Community Services, he is also responsible for:

  • Media Relations/PIO
  • Extra-duty scheduling and invoicing
  • Special Event planning
  • Faith-based outreach

50s Lovell

Josh Lovell

Officer

Email Ofc. Lovell

Officer Lovell is assigned to the 50s, which encompasses the southwest part of the city. In addition to his duties in Community Services, he is also responsible for:

  • Media Relations/PIO
  • Extra-duty assistance

20s Chavez

Olga Chavez

Officer

Email Ofc. Chavez

Officer Chavez is assigned to the 20sm which makes up the eastern portion of the city. In addition to her duties in Community Services, she is also responsible for:

  • Media Relations/PIO
  • Citizens Police Academy Coordinator