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Watering Exemption Request

Residents may apply for a temporary water exemption in the case of new construction or severe erosion control. If approved, the exemption may allow daily watering, if necessary, up to 30 days from the date of installation. All water consumed during this time is the responsibility of the account holder. Requests should be submitted prior to the purchase or scheduling of new landscape installation. Exemptions beyond 30 days of installation will not be considered.

Submitting a water exemption does not guarantee approval. Exemptions are not required if you choose to hand water daily to establish new plant material.

Outdoor Water Requirements Still Apply

The outdoor watering requirements as defined in the City of Frisco Water Efficiency Plan apply even when an exemption for new landscaping is granted:

No watering from 10:00 a.m. to 6:00 p.m. during Daylight Savings Time.
No water runoff flowing away from the property.
No watering of impervious surfaces such as streets, alleys, driveways, sidewalks, parking lots, etc.
No watering during precipitation or at temperatures below 40ºF.
Hand watering with a hose, soaker hoses, and drip/bubbler system is permitted for up to two hours daily.

Requesting an Exemption

Residents may request one exemption on an annual basis. Additional supporting documents (construction permits, invoices, receipts for landscape materials) are required with the request form. In the case of severe erosion, photographs may be required.

At the end of the approved exemption period, a free sprinkler system checkup is required to return your system to a schedule in compliance with the current watering schedule. This appointment will be scheduled upon application approval.

Request an exemption using the myFRISCO app. Please allow five business days for processing.

For more information, email WaterWise or contact the Department of Public Works at 972-292-5800.

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