Public Works

Public Works Banners_Dec 2022

The Public Works Department is responsible for the operation and maintenance of the City of Frisco's infrastructure. Frisco's Public Works employees are highly trained, utilize state-of-the-art equipment and committed to providing the highest quality service to our residents. 

**All public services are now located at Frisco Public Works (11300 Research Road). ** 

APWA LogoThe City of Frisco Public Works Department was awarded the prestigious American Public Works Association (APWA) Accreditation designation. The APWA Accreditation program recognizes public works agencies that go beyond the requirements of the management practices established nationally in the public works industry.

I need to...

You can report a problem or request most Public Works services through the myFRISCO app. Your request will go directly to the appropriate division for processing and you will receive updates on your request as progress is made. Services are listed alphabetically in myFRISCO.

  • Request Free Sprinkler Check-up
  • Report Water Waste
  • Residential Trash/Recycle
  • Roadway Lighting
  • Street Issues (Stormwater)
  • Street Signs
  • Traffic Issues
  • Water & Sewer
  • Water Leak
myFrisco

Vision Statement

Provide the highest quality public infrastructure and level of service to the residents of Frisco.

Mission Statement

Plan, design, build, maintain and operate infrastructure systems that promote public health, safety and welfare.

Strategic Plan

Our 2024 Strategic Plan (PDF) is designed to serve as our roadmap, guiding us towards sustainable practices that ensure the longevity and functionality of our infrastructure.

ROW and Network Node Permits

All ROW and Network Node permits must be submitted online.
Read more about how to process permits online.