See the detailed guidelines of all services offered by Environmental Services for waste disposal.
Are your cars not being serviced?
Carts need 3 feet of space in all direction to receive service. Help us by keeping carts away from:
Gates
Fences
Utilities
Cars
Mailboxes
If the fence and gate don't allow enough space, you may need to have your gate open on your service day to allow for collection.
New Residential Services
Establishing Services
How to establish new residential water, sewer, trash and recycling services:
Option 1: Come by City Hall. You will be required to fill out an application. Bring a valid picture identification (out-of-state checks and driver's licenses are accepted) and $125 deposit plus a $25 administrative fee (accepted in cash, check or money order only)
Option 2: You may complete the online Residential application. You will be asked to upload an image of your driver's license with your application.
Cart Delivery
Your trash and recycling carts will be delivered in 5 business days.
Transferring Services
In order to transfer service from one residence to another in Frisco, a $20 transfer fee along with a $25 non-refundable administrative fee will be collected. Please complete the online Transfer Application.
Missing Carts
Trash and recycle carts belong to the house. It is the resident's responsibility to keep track of those carts. If they go missing:
Option 1: Look for your cart(s) - check social media and talk to your neighbors. Strong winds can take empty carts a few blocks. Environmental Services suggests writing your address on your carts to easily identify your cart.
Option 2: File a police report for missing cart(s).
Option 3: Purchase new cart(s) - each cart is $73.80 to replace.
Increasing Services
Please fill out this form to have your services increased. These services include additional bins, extra pickup of bins, and new replacement bins.