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4. 1) How would you rate the overall performance of the Frisco Police Department?

   1. Poor
   2. Fair
   3. Average
   4. Good
   5. Excellent
6. 2) How would you rate the overall competence of the Frisco Police Department?

   1. Poor
   2. Fair
   3. Average
   4. Good
   5. Excellent
8. 3) How would you rate the Frisco Police Officers' attitudes and behavior toward citizens?

   1. Poor
   2. Fair
   3. Average
   4. Good
   5. Excellent
10. 4) How concerned are you about safety and security in your neighborhood / community?

    1. Not Concerned
    2. Somewhat Concerned
    3. Concerned
    4. Very Concerned
    5. Extremly Concerned
12. 5) Do you feel the Frisco Police Department listened to your issue(s), explained their actions, and treated you fairly?

    1. Yes
    2. No
    3. N/A
14. 6) Overall, were you treated with respect by the Frisco Police Department?

    1. Yes
    2. No
16. PATROL DIVISION
18. 7) Was the initial response by patrol officers timely?

    1. Yes
    2. No
    3. N/A
20. 8) How would you rate the overall professionalism of the first responding officers?:

    1. Excellent
    2. Good
    3. Fair
    4. Poor
    5. I did not have any contact with the officers.
22. CRIMINAL INVESTIGATIONS
24. 9) How would you rate the timeliness in which an investigator followed up with you about your case?

    1. Excellent
    2. Good
    3. Fair
    4. Poor
    5. I did not make a report
    6. I was not contacted by an investigator after making a report
26. 10) How would you rate the professionalism of the investigator(s) involved in your case?

    1. Excellent
    2. Good
    3. Fair
    4. Poor
    5. I did not have contact with an investigator
28. CIVILIAN EMPLOYEES
30. 11) How would you rate the timeliness of civilian employees (Record Clerks, Victim Advocates, Dispatchers or other civilian employees)?

    1. Excellent
    2. Good
    3. Fair
    4. Poor
    5. I did not have contact with a civilian employee
32. 12) How would you rate the professionalism of civilian employees (Record Clerks, Victim Advocates, Dispatchers or other civilian employees)?

    1. Excellent
    2. Good
    3. Fair
    4. Poor
    5. I did not have contact with a civilian employee
34. 13. How would you rate the attitudes and behaviors of civilian employees(Records Clerks, Victim Advocates, Dispatchers or other civilian employees) towards citizens?

    1. Excellent
    2. Good
    3. Fair
    4. Poor
    5. I did not have contact with a civilian employee
36. COMMUNITY SERVICES
38. 14) How would you rate the efficiency of the Community Services Unit?

    1. Excellent
    2. Good
    3. Fair
    4. Poor
    5. I did not have contact with the Community Services Unit
40. 15) How would you rate the professionalism of the Community Services Unit?

    1. Excellent
    2. Good
    3. Fair
    4. Poor
    5. I did not have contact with the Community Services Unit
42. SUPERVISORS
44. 16) How would you rate the responsiveness of police supervisors to your concerns?

    1. Excellent
    2. Good
    3. Fair
    4. Poor
    5. I did not have contact with a police supervisor
46. 17) Were you treated with respect by the police supervisor?

    1. Excellent
    2. Good
    3. Fair
    4. Poor
    5. I did not have contact with a police supervisor
48. 18) How would you rate your level of satisfaction when working with the police supervisor to resolve your issue?

    1. Excellent
    2. Good
    3. Fair
    4. Poor
    5. I did not have contact with a police supervisor
50. POLICE ADMINISTRATION
52. 19) How would you rate your interaction with police administration (Deputy Chiefs, Assistant Chief, or Chief of Police)?

    1. Excellent
    2. Good
    3. Fair
    4. Poor
    5. I did not have contact with a police administrator
54. GENERAL QUESTIONS
56. 20) Are you a Frisco resident?

    1. Yes
    2. No
57. 21) Are you retired from a profession?

    1. Yes
    2. No
59. 22) Are you currently employed?

    1. Yes
    2. No
60. 23) Gender:

    1. Male
    2. Female
62. 24) What is your race?

    1. Arab
    2. American Indian
    3. Alaska Native
    4. Asian
    5. Black

    1. Hispanic or Latino
    2. Pacific Islander
    3. Native Hawaiian
    4. White
64. 25) What is your religion?

    1. None
    2. Baha'i
    3. Buddhism
    4. Christianity
    5. Confucianism
    6. Hinduism
    7. Islam

    1. Jainism
    2. Judaism
    3. Shinto
    4. Sikhism
    5. Taoism
    6. Zoroastrianism
    7. Other
66. 26) What is your age range?

    1. 17-20
    2. 21-29
    3. 30-39
    4. 40-49
    5. 50+
68. 27) Have you been through ANY Citizen Police Academy (either in Frisco or at other agency’s CPA)?

    1. Yes
    2. No
70. 28) What is your highest level of education?

    1. High School or GED
    2. Some College
    3. Associates
    4. Bachelor's
    5. Master's or higher
72. 29) How much previous experience do you have working with law enforcement?

    1. None
    2. Limited
    3. Moderate
    4. Substantial
74. 30) When making your last moving decision, how much time was spent reviewing crime statistics or the law enforcement agency in the area?

    1. None
    2. Limited
    3. Moderate
    4. Substantial
76. 31) Is there anything we should know about your interaction or incidents involving Frisco Police Department or do you have any suggestions for how we can improve our level of service?
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