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1. Who do I talk to about school attendance zone boundaries and/or school bus eligibility?

Cities and school districts are separate entities and the City of Frisco does not make any attendance boundary or busing decisions. Please contact your ISD directly to discuss your specific bus questions (Frisco ISD, Lewisville ISD, or Prosper ISD). The city does work with each school district to coordinate sidewalk and roadway improvements and crossing guard locations to serve new schools. If you have any questions about reduced speed school zones or crossing guard locations, please call 972-292-5400 and ask to speak to a Traffic Engineer.

2. How do I request a crossing guard for a particular location?

If you have questions about crossing guard and/or crosswalk locations, please call 972-292-5400 and ask to speak to a Traffic Engineer. It is important to note that crossing guards are primarily provided for elementary students. Crossing guards are provided for middle school students only in limited circumstances and they are not provided for high school students. However, marked crosswalks and/or reduced speed school zones can be provided at some locations even if a crossing guard is not.

The City of Frisco works with each school district to coordinate crosswalk and crossing guard locations for each school. One or 2 routes are established as the recommended walking route to a school that will take students through the crosswalks and crossing guards that are provided. These routes may not be the most direct route for all students, but it is not feasible to provide a crossing guard for every possible route to a school. If students are not using a nearby crossing guard, parents will be asked to stress the importance of safety over convenience and instruct their children to walk to school along the route that provides the crossing guard. (It is also important for parents to set a good example and follow the recommended walking route when they walk with their children to school.)

3. How can traffic be improved around our school?

The most effective way to improve traffic around a school is to reduce the number of cars driving to the school. If you live far from the school, consider joining a carpool or take advantage of the school bus (if available). If you live closer to the school, consider walking. If your child is too young to walk to school alone, consider walking with them instead of driving. You could also join a walk-pool (also known as a “walking school bus”), where one parent walks with a group of children from different households.

4. Who do I contact to report a malfunctioning school zoning warning flasher?

Please contact Engineering Services at 972-292-5400.